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KuCoin has successfully achieved ISO 27701:2025 certification, the international standard for Privacy Information Management Systems (PIMS). This milestone builds on the company’s earlier ISO 27001:2022 certification for Information Security Management Systems (ISMS) and SOC 2 Type II for operational controls, underscoring its multi-layered approach to safeguarding user data and assets.The certification is a key component of KuCoin’s $2 Billion Trust Project, a multi-year initiative launched to strengthen transparency, reinforce infrastructure, enhance regulatory collaboration, and expand user education. The project reflects KuCoin’s broader mission to build confidence in the global crypto ecosystem through verifiable standards and industry-leading practices.
ISO 27701 specifically strengthens KuCoin’s privacy framework, requiring controls across the full data lifecycle — from collection and processing to storage and disposal. This enables KuCoin to minimize risks such as data breaches while giving users greater control over their personal information. Together with ISO 27001 and SOC 2 Type II, the certification affirms KuCoin’s ability to deliver a secure, compliant, and reliable trading environment at scale.
Enhanced Privacy and Risk Management
Since the launch of the Trust Project, KuCoin has rolled out a range of privacy and security enhancements, including:
- Deployment of advanced features like internal data scans, encryption, and data desensitization
- Appointment of a Global Data Protection Officer
- Implementation of Data Protection Impact Assessment (DPIA) tools for research and development
- Procurement risk assessments integrated into information system acquisitions
- Streamlined user responses to data subject rights requests
- Improved emergency response protocols for data breaches
“I am pleased to mark this ISO 27701 certification as a key advancement in our privacy framework,” said Alexis Niu, Data Protection Officer at KuCoin. “This achievement affirms our Privacy Information Management System, featuring end-to-end data controls, thorough risk assessments, and responsive mechanisms to protect user information. It reflects our steadfast dedication under the $2 Billion Trust Project to build a secure, compliant ecosystem where privacy is integral to earning and maintaining user trust.”
Global Reach and Growing User Base
KuCoin continues to expand its services while adhering to rigorous international standards. The platform supports over 40 million users across 200 countries, offering access to more than 1,000 digital assets. Its ecosystem includes a Web3 wallet, spot and futures trading, institutional services, and payments, all designed to operate within a framework of transparency and compliance.
Industry recognition has followed. KuCoin has been named one of Forbes’ Best Crypto Apps & Exchanges and featured as a Top 50 Global Unicorn by Hurun, reflecting its position as a trusted player in the digital asset industry. The company is led by CEO BC Wong, who has emphasized security and compliance as central pillars of KuCoin’s growth strategy.
The attainment of ISO 27701 signals KuCoin’s proactive stance in addressing evolving regulatory requirements and rising user expectations for privacy. By embedding privacy and security controls across its operations, the exchange is setting benchmarks for how crypto platforms can protect users while navigating increasingly complex regulatory landscapes.
As the digital asset industry matures, certifications like ISO 27701, ISO 27001, and SOC 2 Type II are becoming key trust markers for both institutional and retail participants. KuCoin’s latest certification not only validates its internal practices but also reinforces its role as a platform built on transparency, accountability, and user-first values.
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