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B2BROKER has announced the launch of PrimeXM XCore support and maintenance services for brokers and financial institutions.
The company stated that the new service complemented its existing support offerings for trading platforms such as cTrader, MT4, and MT5. PrimeXM’s XCore serves over 250 financial institutions worldwide and enabled ultra-low latency order execution, risk management, and advanced reporting tools while facilitating multi-asset trading across multiple venues.
Fully managed PrimeXM XCore service
B2BROKER stated that operating and maintaining XCore required specialized personnel and that establishing an in-house team demanded a significant investment in time and financial resources. The company introduced a fully managed PrimeXM XCore service that ensured industry professionals handled all technical aspects of the system from initial setup to ongoing maintenance. This approach allows brokers to focus on business development and client service rather than technical infrastructure.
Arthur Azizov, CEO and Founder of B2BROKER, said: “We provide comprehensive support to manage all technical aspects of PrimeXM XCore, including setup, ongoing maintenance, and day-to-day operations. No matter the number or type of liquidity providers a broker works with, B2BROKER guarantees seamless trading operations.” Clive Diethelm, CEO and Founder of PrimeXM, stated that the collaboration with B2BROKER enhanced service flexibility and said, “By collaborating with B2BROKER, we aim to enhance our offerings with flexible support models, ensuring clients can choose solutions that best fit their requirements.”
The company outlined several features included in its PrimeXM XCore service. It provides comprehensive system configuration that covers instrument configuration, asset classes, and user access management. It ensures secure connectivity through integration with liquidity providers and trading venues to maintain stable execution. It offers customizable trading parameters that adapt routing and trading rules to each broker’s operational model. It supplies continuous monitoring and support with 24/7 oversight to maintain system stability and resolve issues rapidly. It generates automated performance reports on a daily and monthly basis that offer insights into system performance and trading efficiency.
Dedicated audit service for brokers already using PrimeXM XCore
B2BROKER also introduced a dedicated audit service for brokers already using PrimeXM XCore. This service involves a detailed assessment of a client’s existing setup and provides recommendations to optimize performance and ensure a seamless transition under B2BROKER’s maintenance.
The company stated that the fully managed service simplifies the technical management of PrimeXM XCore for brokers, minimized costs associated with in-house maintenance, reduces operational complexities, and ensures uninterrupted trading operations.
For brokers seeking a structured and reliable way to manage their PrimeXM XCore infrastructure, B2BROKER presented its new service as a turnkey solution backed by deep industry expertise.
